FAQ

 

Do you offer Bulk discounts? 

  • Save 15% on 500 cards 
  • Save 20% on 1000 cards
  • Save 25% on 2000 cards

No coupon codes are required. These discounts are automatically applied to any print-and-cut item in your cart during checkout. Our products are not for resell. Our bulk discounts are not for resell. If you wish to sell our products. Please reach out to info@llbdesignsstudio.com for more information. 

**Bulk discounts are subject to change at any time. 

Do you save my designs for reordering?

We save every design and order that is processed on our local network as well as on a backup drive for up to 1 year from it’s last use. 

Why is there an additional cost for printing on both sides?

Printing on both sides of the sheet requires additional work and time. We cannot feed a sheet of material into the printer and have it print both sides at the same time. This is due to the thick nature of our papers and they have to be straight-fed through the printer to prevent curling and bending. Due to this additional work involved, we have an additional cost for printing on both sides. This cost is shown and paid for up front when you place your order - these fees do not come later unless you did not purchase the correct options for your order.

How do I reorder?

Select the same products from our shop and add them to your cart. Leave a note at checkout stating that it’s a reorder and we take care of the rest!
If your item is not available in the shop, please reach out to us via email and we’d be happy to set things up for you.

What are the current processing times? 

If you ordered customized items, your order will take between 10-14 business days to process.

Business days are M-F (excluding major holidays) and start the day AFTER you order is placed.

  • Ready To Ship items ship within 1-3 business days.
  • Made To Order Item (Hair ties, State Stickers, etc ) have a 5-7 business day turnaround time.
  • Rush orders ship within 1-3 business days.

NOTE: Leaving a note during checkout that you need them faster does NOT count as a rush order. Rush processing incurs additional fees as our team works overtime to ensure they ship quickly.

How will I receive my order after I order?

Your products will be delivered to the address that you gave at checkout. We ship via USPS. They will either go First Class or USPS Priority Mail. 

When will I receive my order?

First Class Shipments - once shipped 3-5 business days

USPS Priority Mail -  2-3 business days 

Oops I entered the wrong address at Checkout. What do I do?

I recommend you double check your address while checking out so that you can receive your item on time. 

BUT, if you did by mistake enter the wrong addressl, no worries. Please email me over at llbdesignstudios@gmail.com with a screenshot of your receipt. I will be happy to change your address on my end. 

 

What form of payment do you accept? 

We accept all major credit cards, PayPal, and much more.